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Riverside County EMS Agency

System News

The Riverside County EMS Agency (REMSA) needs feedback and we want to hear from you! REMSA is currently performing a system-wide evaluation of our processes, resulting in an updated strategic plan to guide future emergency care in Riverside County. The goal of this plan is to utilize community driven input processes to develop enhanced strategies that ensure better public access and coordinated care while reducing unnecessary emergency care utilizations while improving the quality of the County’s EMS delivery system. The resulting updated strategic plan will serve as a collaboratively-developed roadmap that identifies the optimal route forward for the Riverside County EMS system’s goal of continuing to deliver exceptional, outcome-focused care.

Our Strategic Plan Survey is currently LIVE and we need your help! Please CLICK HERE, or scan the QR code below, to participate and let your voice be heard! If you know someone who would be interested in participating, please share these links with them!

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What is the Riverside County Emergency Medical Services Agency (REMSA)?

REMSA is the designated government entity in Riverside County that oversees and regulates the delivery of prehospital emergency medical services. Functions of the EMS agency include but are not limited to:

  • Planning, implementing, evaluating, and continually improving local EMS systems including basic prehospital and specialty care services like trauma, stroke, STEMI, and pediatric care
  • Collaborating with other health officials to ensure a unified, coordinated approach in the delivery of health care
  • Certifying, accrediting, and authorizing EMS field personnel
  • Authorizing and approving local EMS training programs
  • Developing/approving medical treatment protocols and policies for local EMS service providers (EMTs, paramedics, dispatchers)
  • Designating trauma, stroke, and STEMI centers
  • Coordinating activities and communications between various agencies that provide EMS system services so that care is seamless (e.g., emergency medical dispatch, first responders, ground and air ambulance, receiving hospitals, trauma centers)
  • Coordinating community education programs regarding injury prevention, CPR, public access defibrillation, etc.
  • Collecting, analyzing, and reporting on EMS data and providing that data to the California EMS Authority electronically for statewide system evaluation
  • Establishing exclusive operating areas for emergency ambulance service as appropriate, and then contracting for those services
  • Providing oversight for EMS quality improvement and quality assurance activities

The authority to perform these functions is written into state law (California Health and Safety Code 1797.200) and Riverside County ordinance (Ordinance 756.1).

Riverside Overdose to Action (RODA) Program

Are you, or someone you know, struggling with addiction? The Riverside University Health System - Public Health's (RUHS - PH) Epidemiology and Program Evaluation Branch, funded by the Centers for Disease Control and Prevention (CDC), are here to help. Click here for more information.

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Are you interested in finding out what type of surveillance REMSA keeps on Influenza illnesses, COVID-19, and ambulance offload delays in Riverside County? Click here to access our reports!

Injury Prevention

Are you interested in learning more about keeping your family safe from unintentional injuries? The Riverside University Health System Injury Prevention Services department can help. Click here!

Mental Health Services

Are you looking for mental health services for yourself or someone you care about? Riverside County Mental Health Triage Services are here 24-hours a day, 7-days a week. Click here to learn more or to speak with someone now.