Contact Us | County of Riverside Emergency Management Department

DO NOT SUBMIT A MESSAGE USING THIS FORM IF YOUR INQUIRY INVOLVES CREDENTIALING, CERTIFICATION, OR DISCIPLINE. Messages received through this form are forwarded to the appropriate REMSA staff as time allows; correspondence sent to [email protected] and [email protected] goes directly to our Discipline and/or Credentialing teams.

REMSA Staff

Name	Position	Team	Programs
Alejandro Gonzalez	Business Process Analyst	EMS Data and Reporting	• EMS System Administration Support • WebEOC Incident Management System - System Administration
Anita Newland	Administrative Services Analyst II	Medical and Health Operations	• Credentialing - Technical Lead • EMS Prehospital Contracts Administration • EMS Agency Finance Tracking • EMS Stakeholder Database Administration • EMCC Coordination
Catherine Farrokhi	Business Process Manager	EMS Data and Reporting	• Continuous Quality Improvement (CQI) - Data and Reporting Lead • Emergency Response Data and Reporting • EMS Information Systems (REMSIS) Programs and Planning • Riverside Overdose Data to Action Project (RODA) - Project Lead for the Emergency Management Department • State CORE Measures Data and Reporting
Dan Bates	Agency Administrator	Agency Administration	• ALS Contract Monitoring • Disaster Medical System • Duty Officer Program • EMS Administrative Zones • First Response Agreements • Permitting and Enforcement Oversight
Dustin Rascon	Senior EMS Specialist	Clinical	• Continuing Education Provider Oversight • Emergency Medical Care Committee (EMCC) Coordinator • Learning Management Platform Administration • Medication Waiver Program Oversight • Mobile Policy Manual App Development and Management • Policy Manual Development and Management
Evelyn Pham	Administrative Services Assistant	Clinical	• EMS Committee Coordination (CQILT / HEMS / PMAC / STEMI / Stroke) • ImageTrend: Patient Registry Administration • STEMI and Stroke Data Collection and Reporting • Website Administration (remsa.us & rivcoems.org)
Holly Anderson	Senior EMS Specialist	Clinical	• CORE Measures • Continuous Quality Improvement (CQI) • CQILT / HEMS Committee Oversight • Unusual Occurrence Review
Henry Olson	EMS Specialist	Medical and Health Operations	• Ambulance Permitting • Helicopter EMS (HEMS) System Oversight
James Lee	Senior EMS Specialist	Medical and Health Operations	• AED / PAD • Designated Infection Control Program Officer • Emergency Medical Dispatch • EMS Training & Education Program Oversight
Jan Merrick	Emergency Services Coordinator	Medical and Health Operations	• Health Care Coalition Coordinator • Hospital Preparedness Program
Jose De Leon	Communications Technician	Medical and Health Operations	• Communications Equipment Integration Support • County Communications Radio Systems Inspections and Testing • Mountain Top Project Lead (Outdoor Warning & Traveler Information System) • PSEC System Maintenance and Coordination • Radio Programming Coordination • UHF / VHF / HF Systems Maintenance and Coordination
Karleen Wade	Emergency Management Program Supervisor	Medical and Health Operations	• Accreditation and Credentialing - Background Issue Oversight • Discipline / Enforcement / Investigations Program Oversight • EMS Contracts & Grant Monitoring Oversight • Hospital Preparedness Program Oversight • Zonehaven Alert and Warning Program Oversight
Leslie Duke	Specialty Care Nurse	Clinical	• Base Hospital Liaison (Audits and Contracts) • CARES Registry Administration • Specialty Care Systems Administration (STEMI & Stroke) • Trauma System • Unusual Occurrence Review
Lizette Cisneros	Administrative Services Assistant	Medical and Health Operations	• Certification / Accreditation
Mary Hall	Executive Assistant	Administrative
Michael Moore	EMS Specialist	EMS Data and Reporting	• FirstPass Administration • FirstWatch Administration • ImageTrend: ePCR System Administration • ImageTrend: License Management System (LMS) Administration
Moses Martinez	Senior GIS Specialist	EMS Data and Reporting	• Emergency Response Data and Reporting • Geographic Information Systems / Maps (GIS) - Program Lead • GIS Mapping and Spatial Analytics
Nick Ritchey	Senior EMS Specialist	EMS Data and Reporting	• Ambulance Compliance Monitoring • FirstPass Administration - Technical Lead • FirstWatch Administration - Technical Lead and Coordination • ImageTrend: ePCR System Administration • ImageTrend: License Management System (LMS) Administration
Pedro Rodriguez	Administrative Services Assistant	Medical and Health Operations	• Certification / Accreditation
Dr. Reza Vaezazizi	Medical Director		• EMS System Medical Control
Sean Hakam	EMS Specialist	EMS Data and Reporting	• EMS Data and Reporting • Emergency Medical Dispatch (EMD) Data and Reporting • Overdose to Action Project (RODA) - EMS Clinical Coordinator
Shanna Kissel	Assistant Nurse Manager	Clinical	• Continuous Quality Improvement (CQI) - Clinical Oversight • Specialty Care Systems Oversight (STEMI & Stroke) • Trauma System Oversight
Stephani Harrington	Research Specialist I	EMS Data and Reporting	• Data Dashboard Development • EMS System Data Collection and Reporting • Overdose to Action Project (RODA) - EMS Data and Surveillance Coordinator
Steve Jensen	Emergency Services Coordinator	Medical and Health Operations	• Hospital Preparedness Program and Training
Sudha Mahesh	Business Process Analyst III	EMS Data and Reporting	• Ambulance Compliance Data Collection and Reporting • Ambulance Patient Offload Delay (APOD/APOT) Data Collection and Reporting • Continuous Quality Improvement (CQI) - Technical Data Lead • CORE Measures • Data Dashboard Development • EMS System Data Collection and Reporting - Technical Lead • ImageTrend: Patient Registry Administration • SCOPE Dashboard - Lead